super291 Privacy Policy

This Privacy Policy applies to all users who access or register on the super291 platform, including through our mobile app and website available to players across the Philippines. We are committed to handling your personal information responsibly and in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. By creating an account or continuing to use our platform, you acknowledge that you have read and understood this policy. We may update this policy from time to time; the effective date at the top of this page will reflect the most recent revision. If any material changes are made, we will notify registered users through the platform or by email where applicable. We encourage you to review this page periodically so you remain informed about how we protect your data.

When you register on super291, we collect personal information including your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. During normal platform use, we also collect transactional data such as deposit and withdrawal records, betting history, and account activity logs. Technical data is gathered automatically, including your device type, operating system, IP address, browser type, and session timestamps, to help us maintain platform security and performance. If you contact our support team, we retain records of that correspondence to improve our service and resolve any disputes efficiently. We do not collect sensitive personal information beyond what is strictly necessary for account verification, regulatory compliance, and the safe operation of our platform in the Philippines. All data collection is conducted with your consent, which you provide at the point of registration and through your continued use of the platform.

Your personal data is used primarily to operate and maintain your super291 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transactional and activity data helps us detect and prevent fraud, money laundering, and other prohibited activities that could harm our users or the integrity of the platform. Aggregated and anonymised data may be used for internal analytics to improve our product features, betting markets, and overall user experience for players in the Philippines. We may also use your information to comply with legal obligations, respond to lawful requests from regulatory authorities, or enforce our Terms and Conditions. We will never use your data for purposes that are incompatible with those stated in this policy without first obtaining your explicit consent.

super291 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict data protection agreements. In cases where we are legally required to do so, we may disclose your information to government agencies, law enforcement bodies, or regulatory authorities in the Philippines. If super291 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always inform you of any significant changes to how your data is shared, to the extent permitted by law. Any third party that receives your data is required to handle it in a manner consistent with applicable Philippine data privacy regulations.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using robust encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the information we hold about you at any time. You may request the correction of any inaccurate or incomplete data in your account by contacting our support team through the platform. You have the right to object to the processing of your personal data in certain circumstances, and to request that we restrict or cease processing where you believe it is no longer necessary or lawful. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and compliance purposes. If you wish to exercise any of these rights, please reach out to us using the contact details provided on this platform, and we will respond within the timeframes required by applicable law. We are committed to making it straightforward for all users in the Philippines to exercise their data rights without unnecessary barriers or delays.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil our legal, regulatory, and contractual obligations. Transaction records and account activity logs are kept for a minimum period as required by Philippine financial regulations and anti-money laundering laws. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or necessary to resolve outstanding disputes or enforce our agreements. Data that is no longer required for any legitimate purpose is securely deleted or destroyed in accordance with our internal data retention schedule. We review our retention practices regularly to ensure that we are not holding data for longer than is necessary. If you have questions about how long specific categories of your data are retained, you may contact us through the support channels available on the platform.

super291 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how users interact with our site and app. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. Analytics cookies help us understand which pages and features are most popular, allowing us to make informed improvements to the platform experience for users in the Philippines. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may limit the functionality available to you. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. By continuing to use the super291 platform, you consent to our use of cookies as described in this section.